All our designs are handmade, Orders will be ready to ship in 7-10 business days.
If the jewelry in stock it will be shipped out immediately.
Please contact me if you need exact dates: BonanzaStudio925@gmail.com
We Ship out from Israel.
All items are sent out gift boxed.
We currently ship to Australia, Canada, China, Europe, Japan, South Africa, South America & USA.
For inquiries regarding other shipping destinations, please email us: BonanzaStudio925@gmail.com
Delivery times are estimated, delay may occur by post, custom or holiday.
It is the buyer responsibility to pay any taxes that customs might claim.
Domestic mail service (in Israel)
Registered mail- approx 3-5 working days.
Express delivery (to your door) - 1 working day.
Registered airmail service
USA and most EU countries - approx. 5-7 working days.
Australia, Japan, Hong Kong - approx. 8-12 working days.
Other worldwide destinations - approx. 10-28 business days
REFUNDS & RETURNS
It is important to note that, as all jewelry is handmade because of that, there may be minor differences occur from the picture.
your purchase you can return or exchange within 14 days of receipt on unworn jewelry.
For all returns and exchanges, please email BonanzaStudio925@gmail.com
Jewelry returned must be unworn and unused in its original condition and packaging that you received it.
All custom and sale pieces are final sale and may not be returned or exchanged.
Shipping costs will not be returned and it’s the buyer’s responsibility to pay for the return shipping costs.
We reserve the right to deny unreasonable repairs, returns, and exchanges.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We want all customers to receive quality goods jewelry and will be satisfied with their purchases but If you wish to exchange an item or request a refund, please email us at the following address and we will be happy to guide you through the process.